Justflowers Deep Dive Review (2026): Who Should Actually Use It

Many reviewers report problems with delivery, including late deliveries, missed delivery dates, and flowers not being delivered at all. Some customers who paid for express delivery did not receive it, and others experienced repeated rescheduling of their deliveries, like one reviewer who stated, "I keep getting messages stating ‘ your delivery has been rescheduled for tomorrow!’"

Many customers are pleased with the beauty and freshness of the flower arrangements they receive. They often describe the arrangements as "beautiful," "large," and "fresh," and note that the recipients loved them. For example, one reviewer said, "The flowers I had sent to my friend for her 60th birthday are beautiful and whimsical with butterflies on the handle of the basket."

Customer service experiences are mixed, with some reviewers praising the staff's patience, professionalism, and helpfulness, while others report frustration with unhelpful or unresponsive support. Some customers appreciated the prompt responses to their inquiries, as one reviewer noted, "They were VERY prompt in replying to my inquires via email." However, others experienced issues with customer service not resolving their problems or following up as promised.

Many reviewers find the Justflowers website easy to navigate and use, with a wide selection of options available. Customers appreciate the ability to easily place orders online, like one reviewer who said, "The online ordering experience was easy. Great selection." Some also like the option to specify a delivery window.

Some customers report that the flowers they received were not exactly as pictured on the website or that substitutions were made without their consent. One reviewer complained about receiving a "tiny, trashy arrangement" instead of what was promised, while another mentioned that the company had to substitute some of the arrangement but called for permission.

Several customers who ordered flowers from overseas were pleased with the service and the quality of the flowers delivered. They found the website easy to use for international orders and appreciated the timely delivery and fresh arrangements, like one reviewer who said, "Even though I ordered from another country, everything was flawless."